After I posted my blog rant about 123-reg yesterday, I sent a link to the post to their MD, Thomas Vollrath by email, Linkedin and Twitter. I also tweeted about it directly to their main account @123reg
So far no answer, but I did get a read receipt for my email at 23.45 last night
I did get a request from @123reghelp asking if they could help and could I DM them with the details of the problem. Only issie is that they do not follow me on Twitter, so I can't DM them. I commented back to them that it looks like their Social Media capabilities match their levels of Customer service
No comments:
Post a Comment