Friday, February 22, 2008

Reverse Auction Nuts TV Resolved

Another call back today from helpful chap at the company running the reverse auction. He was completely up front and told me that there was a system error which meant I was not notified when I was out bid.

As a gesture of good will he offered me an iPOD or £100 of Amazon vouchers and as I am a self confessed Appleophobe and Amazonophile I took the vouchers.

Its good to see that with a little persistence you can get a fair recompense for a genuine mistake, I'm happy.

p.s. He did want me to stress that they have a fantastic system and this is the first error of its kind caused by change over onto new servers etc etc. I hope so and I think that £100 is a fair price for some development QA work :D

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